Avance

Loan Process Management

We have developed a risk-managed front end to allow non-financial businesses to launch financial vehicles such as trade loans to their customers.

Our commercial loans management process is underpinned by its industry leadership in credit risk management and customer contact expertise. It means we can provide our partners with the risk management and customer relationship experience they require to launch loan products.

Providing a front-end for the service, we provide enquiry handling, credit checking and account opening decisions, followed up by full lifecycle customer management through to account closure.

Limiting the risk of default is the key to driving profit, and our experience in proactive credit management ensures our partners remain in close control of financial risk throughout the lifetime of the loan.

Background

Engaging in financial services is a tried and tested way of boosting sales and improving long-term customer engagement.

However, the development of financial products is a complex and often highly technical area, and it can be problematic if undertaken without developing a robust risk management strategy.