Avance

Process Redesign Solutions

For over a decade, we have managed credit management and customer relationship processes for many of the world’s most admired companies. With this experience under our belt, we can provide the very best advice on improving customer and credit management processes.

Our process management experience covers every stage of the customer lifecycle, from account application and credit checking, through after sales service and telemarketing.

And we have delivered redesigned processes for major blue chip companies in sectors as diverse as banking and finance, retail, telecoms, utilities and energy providers and licensed leisure.

Background

As businesses grow there is a risk that scale stifles innovation. Retaining the ability to be dynamic in response to evolving business needs, market changes and emerging trends can be challenging.

By remaining true to our original areas of expertise, and developing long-term relationships with our partners, we are able to provide highly specialist advice on the structure of business processes. For our partners, our knowledge and expertise mean we can identify real process improvements and produce measurable results.