Avance

Customer registration

We have developed a number of secure web-based applications to support field sales agents in their business development activities.

Having developed exclusive relationships with both Dun & Bradstreet and Experian, we are able more effectively than any in-house process to put credit risk management at the heart of the sales process without blunting the efforts of the sales team.

Account creation, remote realtime credit checking and data capture through secure networks all mean our partners typically see a major improvement in the time taken to register new customers, to the satisfaction of customers and sales teams alike.

Background

A growing number of companies believe it increasingly makes sense to outsource management of the total customer lifecycle, even from account opening.

By outsourcing customer management at the initial stage of the customer lifecycle, the entire customer experience is seamless, as information collected at registration remains intact throughout the course of the relationship.